Effective Date: July 27, 2025
Welcome to Zyra Agency LLC, a Florida-based digital marketing agency. These Terms and Conditions (“Terms”) govern your use of our website (www.zyra-agency.com) and the services we provide, including but not limited to search engine optimization (SEO), pay-per-click (PPC) advertising, content marketing, social media management, and related digital marketing services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our website or services.
1. Acceptance of Terms
By using our website, submitting inquiries, or contracting our services, you acknowledge that you have read, understood, and agree to these Terms, as well as our Privacy Policy. These Terms apply to all users, including visitors, clients, and partners, and are governed by the laws of the State of Florida, in compliance with applicable regulations, including the Florida Digital Bill of Rights (FDBR), effective July 1, 2024.
2. Services Provided
Zyra Agency LLC offers digital marketing services tailored to businesses in Florida and beyond. These services may include:
SEO Services: Optimizing your website for search engines to improve visibility.
PPC Advertising: Managing paid ad campaigns on platforms like Google Ads.
Content Marketing: Creating blog posts, videos, and other content to engage your audience.
Social Media Management: Developing and executing social media strategies.
Analytics and Reporting: Providing data-driven insights using tools like Google Analytics 4 (GA4).
Service details, including scope, deliverables, and pricing, will be outlined in a separate agreement or contract signed by both parties.
3. User Responsibilities
As a user or client, you agree to:
Provide accurate and complete information when submitting inquiries or contracting our services.
Use our website and services in compliance with all applicable laws, including the FDBR and federal regulations.
Refrain from unauthorized use, such as attempting to access restricted areas of our website, distributing malware, or violating intellectual property rights.
You are responsible for maintaining the confidentiality of any account credentials provided by [Your Brand Name].
4. Payment Terms
Fees: Fees for our services are outlined in the service agreement or quote provided to you. All fees are in U.S. dollars and subject to applicable taxes.
Payment Schedule: Payments are due as specified in the service agreement (e.g., monthly, upfront, or upon project completion).
Late Payments: Late payments may incur a penalty of 1.5% per month, as permitted by Florida law, unless otherwise agreed.
Refunds: Refunds are subject to the terms of the service agreement. No refunds are provided for services already rendered or campaigns launched.
5. Intellectual Property
Our Content: All content on our website, including text, graphics, logos, and marketing materials, is the property of Zyra Agency LLC or its licensors and is protected by U.S. copyright and trademark laws.
Client Content: Any content provided by you (e.g., logos, images, or text for campaigns) must be owned by you or used with permission. You grant Zyra Agency LLC a non-exclusive, royalty-free license to use this content for the purpose of delivering our services.
Deliverables: Ownership of deliverables (e.g., ad creatives, reports) is subject to the service agreement and full payment.
6. Confidentiality
We respect the confidentiality of your business information. Any non-public information shared with us (e.g., business plans, customer data) will be used solely for delivering our services and will not be disclosed to third parties, except as required by law or with your consent, in compliance with the FDBR.
7. Limitation of Liability
To the fullest extent permitted by Florida law, Zyra Agency LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services, including but not limited to loss of profits, data, or business opportunities. Our total liability shall not exceed the amount paid for the services in question.
8. Termination of Services
By You: You may terminate services as outlined in the service agreement, typically with 30 days’ written notice.
By Us: We reserve the right to terminate services if you breach these Terms, fail to make payments, or engage in unlawful activities.
Effect of Termination: Upon termination, you must pay all outstanding fees, and we will cease providing services. Any data collected will be handled per our Privacy Policy.
9. Compliance with Florida Digital Bill of Rights (FDBR)
As a Florida-based agency, we comply with the FDBR, effective July 1, 2024. This includes:
Ensuring transparent data collection and processing practices.
Honoring your rights to access, correct, delete, or opt out of targeted advertising, as outlined in our Privacy Policy.
Responding to consumer requests within 45 days, with a cure period for any identified issues, per the Florida Department of Legal Affairs.
10. Third-Party Services
Our services may involve third-party platforms (e.g., Google Ads, Facebook, HubSpot). We are not responsible for the performance, availability, or policies of these platforms. You agree to comply with their terms when using our services.
11. Indemnification
You agree to indemnify and hold harmless Zyra Agency LLC, its employees, and affiliates from any claims, damages, or liabilities arising from your use of our website or services, violation of these Terms, or infringement of third-party rights.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved through good-faith negotiation. If unresolved, disputes will be subject to the exclusive jurisdiction of courts in Pinellas County, Florida.
13. Modifications to Terms
We may update these Terms to reflect changes in our services or legal requirements. The updated Terms will be posted on this page with a revised “Effective Date.” Significant changes will be communicated via email or a website notice. Continued use of our website or services after updates constitutes acceptance of the revised Terms.
14. Contact Us
If you have questions or concerns about these Terms, contact us at:
Email: office@zyra-agency.com
Phone: +1 (917) 456 8015
Address: 7901 4TH ST N STE 300, St Petersburg, FL 33702
We are committed to addressing your inquiries promptly and in compliance with Florida law.
